Terms of Sales

INTRODUCTION / PRESENTATION OF THE TERMS CONDITIONS OF SALE

The present conditions of sale are concluded on the one hand, between SAS GRAND HOTEL JEANNE D’ARC, located at 43 Boulevard Saint-Marcel, 75013 Paris, VAT n°: FR 324 353 56 506, called “Hôtel Saint-Marcel ” and on the other, by any natural person or legal entity referred to as “buyer”, wishing to make a purchase through the website of the Hôtel Saint-Marcel, www.hotel-saint-marcel-paris.com, called the « website ».

ACCEPTANCE OF TERMS

By placing an order on the website, the buyer declares to accept these Terms and thereby waives his own general conditions.

CHANGING TERMS

The Hôtel Saint-Marcel reserves the right to modify terms and conditions at any time without notice. In this case, the conditions will be those in force on the date of the order by the buyer.

CHARACTERISTICS OF PROPOSED PROPERTY

The services offered are those listed on the website www.hotel-saint-marcel-paris.com
These services are offered subject to availability. The descriptive and visual services and products offered are faithful as best as possible but can in no way be a perfect similarity of the service and the product sold, particularly regarding colors, surfaces, furniture, directions, sight.

PRICE

The prices listed in the catalog are final prices in euros at the time of the order (VAT included), excluding tax to be paid locally. They are valid for the indicated period and subject to change.
Any change in the rate of Vat or the cost of the tourist tax will be reflected in the prices. If a change in the rate of VAT or local tax occurs after a sale and covers the period or purchased a balance will be mentioned on the invoice the customer’s departure and to be paid by the purchaser or deducted from their bill.

The Hôtel Saint-Marcel can change it prices at any time. The reference price for the buyer is always the one displayed on the hotel website at the time the sale was concluded.
Prices do not include buyer’s consumer extras (drinks, snacks) that will be payable locally.

ORDER ONLINE

When ordering online, the purchaser must:
– Complete the identification sheet which show all the data requested.
– Validate the order after reviewing it.
– Make payment as provided dan.
– Confirm the order and its settlement.

The buyer can also make a reservation by phone. After validation of its reservation criteria, the buyer must send their bank details by e-mail, at the Hôtel Saint-Marcel, in order to confirm their reservation.
In both cases, the confirmation of the order implies acceptance of these Terms, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

The All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.
The seller will email confirmation of the order recorded.

The Hôtel Saint-Marcel is committed to respecting its offerings such as “Breakfast offered.” If however the Hotel saw himself unable to respect it, it will take care to answer with a benefit equal to that commanded by the purchaser.

ONLINE PAYMENT

The price is payable in full on order.
Orders are made by credit card and are secured so that the transmitted information is encrypted by software and no third party can read it in transit on the network.
The buyer can get the invoice from the hotel or during his stay.

The buyer who can benefit from discount under specific agreements between the hotel and some partners must make a partial payment to reservation by calling the reservations department of the hotel and can not do online booking. In case the buyer would have solved everything online and that his departure makes delivery agreement with a credit balance in its favor, the Hôtel Saint-Marcel not will refund and therefore will not apply the discount .

LIABILITY OF DATA

The Hôtel Saint-Marcel, in the online sales process, is bound by an obligation of means. His liability can not be held liable for damages resulting from the use of interning network such as loss of data, intrusion, virus, or other unintended problems.

INTELLECTUAL PROPERTY

All elements of the website of the Hôtel Saint-Marcel are and remain the exclusive intellectual property of the Hôtel Saint-Marcel.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, video, video or sound.

PERSONAL DATA

According to the law relating to data, of 6 January 1978, personal identifiable information of buyers may be subject to automated processing.
Buyers may object to the disclosure of their details by notifying the Hôtel Saint-Marcel. Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978.

DATA ARCHIVING

The Hôtel Saint-Marcel archive purchase orders and invoices on a reliable and durable as a true copy in accordance with article 1348 of the Civil Code.
The records of the Hôtel Saint-Marcel will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

RULES OF THE HOTEL

The reception is open 24/24, 7/7.
Arrivals must be from 15 pm and departures before 12 am, subject to charge the buyer an extra night.
The hotel offers free luggage storage service, proposed to the arrival or departure of buyers / customers.
The wine bar and the hotel’s tea room is open from 7.30 am to 10 am and from 4 pm to 21.30 pm.
Breakfast is served all the week from 7.30 am to 10am.

The fitness room is open from 7 am to 22 pm on week and from 9 am to 23 pm on weekends.
Obtaining a medical certificate is required for the use of machines, the Hotel declines all responsibility for any incident that occurred following the use of sports facilities.
There is no smoking throughout the facility.

CANCELLATION IN A SALE ONLINE INTERNET WITH FULL PAYMENT OF THE STAY

At the request of the buyer:
If canceled more than 30 days of arrival refund of the reservation will be possible after having requested in writing to the Hôtel Saint-Marcel.
If canceled, no refund will be made. The postponement of the stay to another date will be possible and will be valid for a period of twelve months from the first order of the buyer. A written request must be made at the Hôtel Saint-Marcel before the arrival date of the client.
The purchaser may if it wishes to offer its control to a third party if he is unable to come. A written application must, however, have been made by the buyer and accepted by the Hôtel Saint-Marcel.
In the case of force majeure (transport, bad weather) carried over three months is possible.
Furthermore, only a written request (mail, fax, postal mail) prior to the arrival date of the client will be considered. Taking into account the date of this request is attached to its receipt by the seller. All subsequent requests to the arrival date of the client will not be accepted.

Cancellations or changes to extras products as part of a promotional offer are even transferable and non-refundable force majeure.

CONDITIONS OF RESERVATION AND CANCELLATION OF APPEAL MADE BY TELEPHONE, BY MAIL, OR BY MAIL ON SITE WITH PAYMENT OF DEPOSIT

According constant use in hotels, all bookings are confirmed by the payment of a deposit, providing a means of withdrawal (art.1590 of the Civil Code).
The amounts paid as a deposit will be deducted from the invoice.

An amount of 30% of the stay will be asked either by taking the client’s account which will provide a credit card number with expiration date and the last three digits on the back of the card.

The balance will be payable locally from the client.

In case of cancellation:

• More than 30 days of arrival
The deposit is refundable for all cancellations expressly confirmed in writing, occurring more than 30 days from the date of beginning of the stay and that whatever the reason.

• Between 3 and 30 days of arrival
All cancellations or postponement requests between 3 days and 30 days of arrival must be confirmed in writing (fax, email, mail ..) in order to return the (the) room (s) for rent. In the event that the room is not re-rented the deposit paid will be lost. In the event that the room is re-booked, postponing the booking will be possible.
In the case of cancellation for force majeure (storm, road cut, etc …) only the deferral of the reservation will be possible.

• Less than 3 days of arrival with the remaining balance billing.
All cancellations within 3 days of arrival should be confirmed in writing (fax, email, mail ..) in order to return the (the) room (s) for rent. The deposit paid will be lost and the assumption or the room is not re-let the remaining balance of the stay will be charged to the customer who paid the deposit.
If the deposit was paid by check with the balance of the invoice will be sent by registered mail to clients that issued the check.
If the deposit was collected by levy distance with credit card number or the booking has been confirmed by bank card number without the taking of a deposit, the balance will be charged to the same credit card number given at the reservation.
Cancellations for force majeure (transportation, weather) will lead only to a deferral of the valid reservation three months. No refund of deposit will be possible.
It is recalled that the payment of deposit guarantees booking the room and gives right to payment of twice the amount paid in case the latter would not be recorded by the hotel to the guest’s arrival.
Furthermore, only a written request (mail, fax, postal mail) prior to the arrival date of the client will be considered. Taking into account the date of this request is attached to its receipt by the seller. All subsequent requests to the arrival date of the client will not be accepted.

NO SHOW

In case of no show at the hotel, without having made a written request for cancellation as mentioned above, the deposit paid will be lost and the balance of the stay will be charged as follows:
If the deposit was paid by check the balance of the invoice will be sent by mail to the customer who issued the check.
If the deposit was collected by levy distance with credit card number or the booking has been confirmed by bank card number without the taking of a deposit, the balance will be charged to the same credit card number given at the reservation.

SETTLEMENT OF DISPUTES

These online terms of sale are subject to French law.
In case of dispute, jurisdiction is given to the competent courts, nonxobstant multiple defendants or warranty.

COMPLAINTS

All claims must be made to the Hôtel Saint-Marcel, within 30 days from the date of stay.

RESPONSIBILITY OF GOODS

The safety of goods and persons within the Hôtel Saint-Marcel is its responsibility. However, Hôtel Saint-Marcel can not be held responsible for damage or theft for vehicles parked outside the facility, including the parking lot of the hotel, or in non-locked rooms.